This Privacy Policy for FilmTeam.ca (doing business as FilmTeam.ca) (“we,” “us,” or “our”) describes how and why we might access, collect, store, use, and/or share (“process”) your personal information when you use our services (“Services”), including when you:

•Visit our website at https://filmteam.ca or any other website of ours that links to this Privacy Policy;

•Engage with us in other related ways, such as participating in collaborative projects, networking events, or accessing industry resources.

Questions or concerns? Reading this Privacy Policy will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. For any questions or concerns, please contact us at [email protected].

SUMMARY OF KEY POINTS

• What personal information do we process?

We may process personal information based on your interactions with the Services and the features you use.

Learn more about the personal information you disclose to us.

• Do we process any sensitive personal information?

With your consent, we may process sensitive personal information as permitted by applicable law.

Learn more about the sensitive information we process.

• Do we collect any information from third parties?

We may obtain information from public databases, marketing partners, social media platforms, and other sources.

Learn more about information collected from other sources.

• How do we process your information?

We process your information to provide, improve, and administer our Services, communicate with you, ensure security and fraud prevention, and comply with the law.

Learn more about how we process your information.

• When and with whom do we share your personal information?

We may share your personal information with specific third parties under defined circumstances.

Learn more about when and with whom we share your personal information.

• How do we keep your information safe?

We implement organizational and technical measures to protect your personal information.

Learn more about how we keep your information safe.

• What are your privacy rights?

Depending on your geographic location, you may have certain rights regarding your personal information.

Learn more about your privacy rights and how to exercise them.

For further details on how we handle your data, please review the full Privacy Policy below.

TABLE OF CONTENTS

1. WHAT INFORMATION DO WE COLLECT?

•Sensitive Information

•Information Collected from Other Sources

2. HOW DO WE PROCESS YOUR INFORMATION?

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

5. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?

6. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

7. HOW DO WE HANDLE YOUR SOCIAL LOGINS?

8. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?

9. HOW LONG DO WE KEEP YOUR INFORMATION?

10. HOW DO WE KEEP YOUR INFORMATION SAFE?

11. DO WE COLLECT INFORMATION FROM MINORS?

12. WHAT ARE YOUR PRIVACY RIGHTS?

13. CONTROLS FOR DO-NOT-TRACK FEATURES

14. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

15. DO OTHER REGIONS HAVE SPECIFIC PRIVACY RIGHTS?

16. DO WE MAKE UPDATES TO THIS NOTICE?

17. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

18. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

1. WHAT INFORMATION DO WE COLLECT?

Personal Information You Disclose to Us

In Short: We collect personal information that you voluntarily provide to us.

We collect personal information that you voluntarily provide when you register on the Services, express interest in FilmTeam.ca or our collaborative tools, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You:

The personal information we collect depends on the context of your interactions with us and the features you use. This may include:

•Name: To personalize your experience and facilitate account identification.

•Phone Number: To enable communication, verification, and support.

•Email Address: To send account updates, notifications, and relevant communications.

•Mailing Address: For purposes such as event registration, billing (if applicable), and location-based services.

•Username: To create a unique user profile and facilitate account access.

•Password: To secure your account and prevent unauthorized access.

•Contact Preference: To customize communication and marketing preferences.

•Authentication Data: To verify your identity and enhance account security.

•Billing Information: If you subscribe to premium services, to process subscription payments. (Note: All payment data is handled and stored by our payment processor, such as Stripe.)

•Social Media Login Data: If you choose to register using your social media account (e.g., Facebook, Twitter, etc.), we will collect certain profile information from the respective social media provider, as described in the section “HOW DO WE HANDLE YOUR SOCIAL LOGINS?” below.

All personal information you provide must be true, complete, and accurate. You are responsible for updating your information and notifying us of any changes.

Sensitive Information:

When necessary, and with your consent or as permitted by applicable law, we may process the following categories of sensitive information:

•Payment Data: For processing subscription fees for premium services, such as your payment instrument details. All such payment data is handled and stored securely by our payment processor.

•(Other categories of sensitive information may be collected if relevant to additional FilmTeam.ca features, with your consent.)

Information Automatically Collected

In Short: Some information—such as your Internet Protocol (IP) address and browser or device characteristics—is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (such as your name or contact information) but may include device and usage information, such as:

•Log and Usage Data: Service-related, diagnostic, usage, and performance information automatically collected when you access or use the Services. This may include your IP address, device information, browser type, activity data (e.g., date/time stamps, pages viewed, searches, and actions taken), and error reports.

•Device Data: Information about the device you use to access the Services, such as IP address (or proxy server), device and application identification numbers, operating system, and other system configuration details.

•Location Data: Information about your device’s location, which may be either precise or imprecise. The extent of location data collected depends on your device settings. For example, we may use GPS or other technologies to collect geolocation data based on your IP address. You can opt out of location data collection by disabling location services on your device, though certain aspects of the Services may then be unavailable.

Information Collected from Other Sources

In Short: We may collect limited data from public databases, marketing partners, social media platforms, and other third parties.

To enhance our ability to provide relevant content, marketing, and services, we may obtain additional information about you from other sources, such as:

•Public databases, joint marketing partners, affiliate programs, or data providers.

•Social media platforms and other third parties, which may include mailing addresses, job titles, email addresses, phone numbers, IP addresses, social media profiles, and URLs.

If you interact with FilmTeam.ca through a social media platform (e.g., Facebook or Twitter), we may receive information such as your name, email address, and gender, depending on your account’s privacy settings. Note that the use of such information by the social media platform is governed by their own privacy policies and not by this Privacy Policy.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, ensure security and fraud prevention, and comply with applicable law. We also process your information for other purposes with your consent.

We process your personal information for various purposes, including but not limited to:

• Account Management:

Enabling you to create and manage your account, log in securely, and maintain your user profile.

• Service Delivery:

Providing the Services you request, such as facilitating listings, networking opportunities, and collaboration tools.

• Support & Communications:

Responding to inquiries, offering customer support, and sending administrative updates (e.g., changes to our terms or policies).

• Subscription Management:

Managing billing, renewals, and cancellations for any premium services you subscribe to.

• User-to-User Communication:

Enabling interactions between users on the platform.

• Feedback and Marketing:

Requesting your feedback, sending you marketing communications (subject to your consent), and delivering targeted advertising based on your interests and usage.

• Security and Fraud Prevention:

Monitoring and protecting the Services against unauthorized access or fraudulent activity.

• Analytics and Improvements:

Analyzing usage trends to improve the functionality and performance of our Services.

• Safeguarding Vital Interests:

Processing your information when necessary to protect your vital interests or those of others in emergency situations.

Any processing is done in accordance with the legal bases set forth in Section 3 below.

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

In Short: We process your personal information only when we have a valid legal basis to do so under applicable law, such as with your consent, to fulfill our contractual obligations, for our legitimate interests, to comply with legal obligations, or to protect vital interests.

For users in the EU, UK, or Canada, we rely on the following legal bases:

• Consent:

We may process your information if you have explicitly given us permission for a specific purpose. You can withdraw this consent at any time.

• Performance of a Contract:

We process your personal information as necessary to fulfill our contractual obligations to you, such as managing your account or providing our Services.

• Legitimate Interests:

We process your information when it is reasonably necessary for our legitimate business interests (e.g., improving our Services, personalized advertising, fraud prevention) provided these interests do not override your rights and freedoms.

• Legal Obligations:

We may process your information to comply with legal requirements, including cooperation with law enforcement or regulatory bodies.

• Vital Interests:

We may process your information to protect your vital interests or those of another individual in emergency situations.

We may also process information with implied consent where appropriate. You can review and exercise your rights regarding this processing as described in Section 12 of this Privacy Policy.

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share your personal information in specific situations as described below and/or with the following categories of third parties.

Vendors, Consultants, and Other Third-Party Service Providers

We may share your personal data with third-party vendors, service providers, contractors, or agents (“third parties”) who perform services for us or on our behalf and require access to your data to carry out their work. These third parties are contractually obligated to protect your information and use it solely as directed by us. They are prohibited from sharing your personal information with any external parties without our approval.

The categories of third parties we may share personal information with include:

• Website Hosting & Maintenance Providers

•Social Media Platforms (e.g., Facebook, Instagram, LinkedIn)

• Sales & Marketing Tools

•Payment Processors (e.g., Stripe)

• Data Analytics Services

Other Situations Where We May Share Your Information

• Business Transfers:

If FilmTeam.ca undergoes a merger, asset sale, acquisition, financing, or any other change in business ownership, your information may be transferred to the new entity as part of the transition.

• Affiliates:

We may share your information with our parent company, subsidiaries, joint ventures, or partners that help us provide our services, provided that they comply with this Privacy Policy.

• Business Partners:

We may share your information with business partners to offer co-branded services, promotions, or sponsorship opportunities related to the filmmaking industry.

• User-Generated Content and Public Listings:

Any content (e.g., listings, comments, reviews, or project contributions) that you publicly share on FilmTeam.ca may be visible to all users and indexed by search engines.

• Legal Compliance & Protection:

We may disclose your information to comply with legal obligations, law enforcement requests, court orders, or to protect our rights and interests in legal matters.

5. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?

In Short: We are not responsible for the privacy and security of any third-party services or websites linked to from our platform.

Our Services may include links to third-party websites, social media platforms, or external services. These third parties may have different privacy practices, terms, and policies that are outside our control. We do not endorse, monitor, or take responsibility for any third-party websites, nor do we assume liability for your interactions with them.

Before engaging with third-party websites or services, we strongly recommend reviewing their privacy policies and terms. If you provide personal information to any third party, your data will be governed by their privacy policies, not ours.

6. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We use cookies and similar tracking technologies to enhance your experience, analyze performance, and deliver personalized content.

We may use cookies, web beacons, tracking pixels, and similar technologies to collect and store information about your interactions with our Services. These technologies help us:

•Maintain security and prevent fraudulent activities.

•Improve site functionality and user experience.

•Analyze usage patterns and track performance.

•Serve personalized content and advertising based on your interests and preferences.

Controls for Do-Not-Track (DNT) Features

Most web browsers and some mobile applications offer a Do-Not-Track (“DNT”) feature that signals your preference not to be tracked. Currently, there is no uniform standard for interpreting DNT signals, and FilmTeam.ca does not respond to DNT browser signals or any other automatic tracking preferences. Should a standard be established that requires us to honor such signals, we will update this Privacy Policy accordingly and notify you of the changes.

For more detailed information on our use of cookies, please refer to our Cookie Policy.

7. HOW DO WE HANDLE YOUR SOCIAL LOGINS?

In Short: If you choose to register or log in to our Services using a social media account, we may have access to certain information about you.

Our Services offer you the ability to register and log in using your third-party social media account details (such as your Facebook, Twitter, or other social media logins). If you choose to do so, we will receive certain profile information from your social media provider. The profile information we receive may vary depending on the provider, but typically includes your name, email address, profile picture, and other information you have made public on that platform.

We will use the information we receive only for the purposes described in this Privacy Policy or as otherwise made clear on the Services. Please note that we do not control—and are not responsible for—other uses of your personal information by your social media provider. We encourage you to review the privacy policies of those providers to understand how they collect, use, and share your information and to adjust your privacy settings as desired.

8. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?

In Short: We may transfer, store, and process your information in countries other than your own.

Our servers are primarily located in Canada. However, if you access our Services from outside Canada, please be aware that your information may be transferred to, stored in, and processed by our systems and those of our third-party service providers in Canada and other countries.

If you are a resident of the European Economic Area (EEA), the United Kingdom (UK), or Switzerland, please note that these regions may not have data protection laws as comprehensive as those in your own jurisdiction. Nonetheless, we implement all necessary measures—including the use of the European Commission’s Standard Contractual Clauses—to ensure your personal information is protected in accordance with applicable data protection laws. For details on these safeguards, please refer to our Data Processing Agreement.

9. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

We will retain your personal information only for as long as it is needed to provide our Services and fulfill the purposes described in this Privacy Policy. Once your information is no longer required for these purposes—or if you deactivate your account—we will either delete or anonymize your data. In cases where deletion is not immediately possible (for example, if your data is included in backup archives), we will securely store your information and isolate it from any further processing until deletion is feasible.

10. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. Therefore, we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not defeat our security measures and improperly collect, access, steal, or modify your information. While we strive to protect your personal information, transmission of personal information to and from our Services is at your own risk. We encourage you to access our Services only in a secure environment.

11. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly collect, solicit, or market personal information from children under 18 years of age. By using our Services, you represent that you are at least 18 years old, or if you are under 18, that you are the parent or guardian of such a minor and consent to their use of our Services. If we learn that personal information from a user under the age of 18 has been collected, we will promptly deactivate the account and take reasonable measures to delete such information from our records. If you believe that we have collected information from a child under 18, please contact us at [email protected].

12. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: Depending on your location, including the United States, EEA, UK, Switzerland, and Canada, you have certain rights regarding your personal information, including the right to access, update, or delete your data.

Depending on your jurisdiction, you may have certain rights under applicable data protection laws. These may include the right:

•To request access to and obtain a copy of your personal information.

•To request correction or deletion of your personal information.

•To restrict the processing of your personal information.

•To data portability (if applicable).

•Not to be subject to automated decision-making, including profiling.

•To object to the processing of your personal information in certain circumstances.

If you wish to exercise any of these rights, please contact us using the contact information provided in Section 17, “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?”

Withdrawing Your Consent:

If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time by contacting us or updating your account preferences. Please note that withdrawing consent will not affect the lawfulness of processing conducted prior to its withdrawal, nor will it affect processing based on other legal grounds.

Opting Out of Marketing Communications:

You may unsubscribe from our marketing and promotional communications at any time by clicking the unsubscribe link in our emails or by contacting us. Even if you opt out of marketing emails, we may still send you service-related communications necessary for the administration of your account.

Account Information:

If you wish to review or change the information in your account or terminate your account:

•Log in to your account settings and update your information.

•Contact us using the details provided below.

Upon your request to terminate your account, we will deactivate or delete your account and personal data from our active databases. However, we may retain some information as necessary to prevent fraud, troubleshoot problems, assist with investigations, enforce our Legal Terms, or comply with applicable legal requirements.

Cookies and Similar Technologies:

Most web browsers are set to accept cookies by default. You may adjust your browser settings to remove or reject cookies; however, this may affect certain features or functionality of our Services. Additionally, you may opt out of interest-based advertising by adjusting your browser settings or using third-party opt-out tools.

If you have any questions or comments about your privacy rights, please contact us at [email protected].

14. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: If you are a resident of certain U.S. states, you may have specific rights regarding your personal information, including the right to access, correct, or delete your data, as well as the right to opt out of certain processing activities.

FilmTeam.ca recognizes that U.S. residents—particularly those from states such as California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, or Virginia—may have additional privacy rights under applicable state laws, such as the California Consumer Privacy Act (CCPA).

U.S. Resident Rights May Include:

•The right to request details about the personal information we have collected about you.

•The right to request access to your personal information.

•The right to request correction or deletion of your personal information.

•The right to opt out of the sale of your personal information or targeted advertising (if applicable).

•The right to non-discrimination for exercising your privacy rights.

These rights are subject to certain limitations as permitted by law. To exercise any of these rights, please contact us using the information provided in Section 17, “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?”

Additionally, if you believe that FilmTeam.ca is not processing your personal information in accordance with applicable U.S. privacy laws, you have the right to lodge a complaint with your state attorney general or the relevant regulatory authority.

15. DO OTHER REGIONS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: You may have additional rights based on the country you reside in.

Australia and New Zealand

We process your personal information in accordance with Australia’s Privacy Act 1988 and New Zealand’s Privacy Act 2020. This Privacy Policy meets the notice requirements of both Privacy Acts by explaining what personal information we collect, from which sources, for which purposes, and who else may receive your information.

If you choose not to provide the personal information necessary for a specific purpose, it may affect our ability to:

•Offer you the services you request.

•Respond to or help with your inquiries.

•Manage your account.

•Confirm your identity and protect your account.

At any time, you have the right to request access to or correction of your personal information by contacting us as described in Section 18.

Republic of South Africa

At any time, you have the right to request access to or correction of your personal information by contacting us as described in Section 18.

If you are unsatisfied with how we address any complaint regarding our processing of your personal information, you may contact the Information Regulator (South Africa) using the following details:

• General enquiries: [email protected]

• Complaints (complete POPIA/PAIA form 5): [email protected] & [email protected]

16. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised date at the top of this Privacy Policy. If we make material changes to this Privacy Policy, we may notify you by prominently posting a notice on the Services or by sending you a direct notification. We encourage you to review this Privacy Policy frequently to stay informed about how we are protecting your information.

17. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have any questions or comments about this Privacy Policy, please contact FilmTeam.ca at:

Email: [email protected]

18. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws of your country or U.S. state of residence, you may have the right to request access to the personal information we collect from you, obtain details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law.

To request to review, update, or delete your personal information, please contact us by emailing [email protected]. We will verify your identity before processing your request and will respond in accordance with applicable data protection laws.